FAQs
When all 150,000 bundles of entries have been sold, or on the closing date, whichever happens first. You will see that the date will always be a year from when we start a new draw. As we have said, we want to operate with total transparency - we are a prize draw and we need to sell the tickets to pay out the prizes, so this gives us time to ensure that we do sell all of the tickets, and it also means that you won’t receive any frantic emails from us saying that time is running out. That’s what makes us different - we sell out, then go again, pick another 7 lucky winners, and make someone else a millionaire!
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We accept the following payment methods for purchasing prize draw bundles:
- Visa Debit
- Debit Mastercard
- Apple Pay
- Google Pay
- Pay by Bank (via Open Banking)
As of 20th May 2026, credit cards are no longer accepted by prize draws as part of the Government Code of Conduct. We're always looking for ways to make it easier to pay and have introduced the Pay by Bank method allowing you to pay direct from your bank account.
Your payment information is secure and encrypted by the Pay360 payment gateway to ensure a safe transaction when you buy your bundle to enter the £1 million cash competition.
Sometimes your device can make it look like you’re in another country even when you’re sitting at home in the UK! If that happens, our system won’t let the payment go through because the draw is UK-only.
If you’re using anything that hides or changes your location (like a Virtual Private Network or VPN), switch it off and try again.
Our prize draw is only open to UK residents and therefore all transactions must take place within the UK.
iPhones have a setting that hides your real location to protect your privacy.
The problem is… if we can’t tell you’re in the UK, your payment might fail. We have to check this because the draw is only open to UK players.
To fix it, go to:
Settings → Apple ID → iCloud → Private Relay and turn it off while you buy your tickets.
Some banks and card providers (commonly Mastercard) don’t allow payments to prize draws, even when everything else is set up correctly. Unfortunately, this is a decision made by the bank, not us.
The good news? We’re actively working on additional payment options, including direct bank transfers, to make entering even easier. As soon as new ways to pay are available, we’ll let you know.
If your payment doesn’t go through, trying a different card or bank can sometimes do the trick.